Information We May Collect

Depending on how you interact with our store, we may collect or process categories of information such as:

• Contact information, including your name, email address, telephone number where provided, billing address and shipping address.
• Order and transaction information, including order number, products purchased, order value, shipping details, transaction status, returns and refunds.
• Customer-account information if you choose to create or use an account.
• Information you provide when communicating with customer support.
• Device and website-usage information, which may include browser type, device type, IP address, cookie identifiers, referral information and interactions with our website.
• Payment-related information required by Shopify and applicable payment providers to authorize and process transactions.

cavelmora™ does not store complete credit or debit card numbers on its own store servers.

How Information Is Collected

Personal information may be collected:

• Directly from you when you place an order, create an account, communicate with us or otherwise provide information.
• Automatically through cookies, pixels, logs and similar technologies when you use our website.
• From Shopify, payment providers, shipping carriers, fulfillment partners and other service providers involved in operating our store or completing your transaction.
• From analytics, advertising or marketing services where those services are enabled and permitted.

Why We Use Personal Information

We may use personal information to:

• Process, verify, fulfill and deliver orders.
• Send order confirmations, shipping notices and tracking information.
• Provide customer service and respond to inquiries.
• Review returns, refunds, payment questions and disputes.
• Detect, investigate and prevent fraud, misuse and security incidents.
• Maintain, troubleshoot, analyze and improve our website, store operations and customer experience.
• Personalize content and provide advertising or marketing communications where permitted.
• Comply with applicable legal, regulatory, accounting, tax and recordkeeping requirements.
• Establish, exercise or defend legal claims.

Cookies & Similar Technologies

cavelmora.com and services supporting our store may use cookies, pixels, tags, logs and similar technologies for purposes such as website functionality, shopping-cart operation, checkout, customer preferences, analytics, security, fraud prevention and advertising where applicable.

Your browser, device and available privacy controls may allow you to restrict, block or remove certain cookies. Disabling cookies necessary for store operation may affect shopping-cart, account, checkout or other website functionality.

Service Providers & Disclosure

Personal information may be disclosed to service providers where reasonably necessary to operate our store, complete transactions or provide requested services. These may include:

• Shopify and other e-commerce technology providers.
• Payment processors, banks and financial-service providers.
• Shipping carriers, warehouses and fulfillment providers.
• Customer-service and communication providers.
• Hosting, analytics, website-security and fraud-prevention providers.
• Advertising and marketing providers where such services are enabled and permitted.
• Professional advisers, insurers, auditors and business-service providers where reasonably necessary.
• Government, regulatory, judicial or law-enforcement authorities where disclosure is required or permitted by applicable law.

Information may also be disclosed in connection with a business reorganization, merger, acquisition, financing, sale or transfer, subject to applicable legal requirements.

Sale, Sharing & Targeted Advertising

We do not rent personal information to unrelated third parties for their independent use.

Depending on the technologies and advertising services enabled on our store, certain disclosures of identifiers, device information or website activity to advertising or analytics providers may be treated as a “sale,” “sharing,” or use of personal information for targeted advertising under certain U.S. state privacy laws, even where no money is exchanged.

Where applicable, eligible users may exercise available privacy choices through privacy controls made available on the store or by contacting us at service@cavelmora.com .

Shopify

Our online store uses Shopify's e-commerce infrastructure. Information necessary to operate the store and complete purchases may therefore be processed by Shopify and applicable service providers in accordance with their respective privacy practices and legal obligations.

Data Retention

Personal information may be retained for as long as reasonably necessary for transactions, order administration, customer support, accounting, taxation, fraud prevention, dispute resolution, enforcement of agreements and applicable legal or regulatory obligations.

Retention periods may vary depending on the type of information, the purpose for which it is used and applicable legal requirements.

Your Privacy Rights

Depending on your place of residence and applicable law, you may have certain rights concerning your personal information, which may include the right to:

• Request access to certain personal information.
• Request correction of inaccurate personal information.
• Request deletion of certain personal information.
• Receive a portable copy of certain information where applicable.
• Opt out of certain sales, sharing, targeted advertising or profiling where applicable.
• Withdraw consent where processing is based on consent and applicable law permits withdrawal.
• Appeal certain decisions concerning a privacy request where applicable.
• Exercise applicable privacy rights without unlawful discrimination.

These rights are subject to applicable exceptions and limitations. We may need to verify your identity and request before taking action.

Submitting a Privacy Request

To submit a privacy-related request, email service@cavelmora.com with the subject line “Privacy Request.”

Please describe your request and provide enough information for us to identify the relevant account, communication or transaction.

Where permitted by applicable law, an authorized agent may submit a request on your behalf. We may request evidence of the agent's authority and may need to verify your identity directly.

Marketing Communications

If you choose to receive promotional emails, you may unsubscribe using the unsubscribe option included in those communications or by contacting us.

Transactional communications relating to purchases, payments, shipments, returns, refunds, security or customer-support matters may still be sent where necessary.

Information Security

We use reasonable administrative, technical and organizational safeguards intended to protect personal information against unauthorized access, alteration, disclosure, loss or misuse.

No method of transmission over the internet or method of electronic storage can be guaranteed to be completely secure.

Customers should protect their account credentials and contact us if they suspect unauthorized account or order activity.

Children's Privacy

Our store is intended for general consumer shopping and is not directed to children. We do not knowingly collect personal information from children in violation of applicable law.

If you believe a child has improperly provided personal information through our website, please contact us so the matter can be reviewed.

International Processing

Because cavelmora™ and service providers supporting our store may operate internationally, personal information may be processed or stored in jurisdictions different from the location from which you access the website.

Where required, international processing or transfers will be handled subject to applicable legal requirements and safeguards.

Third-Party Services & Links

Our website may rely on or provide links to third-party websites, platforms, payment services, delivery services, analytics services, advertising services or other providers.

Their collection and handling of information are governed by their own privacy policies and terms. We encourage you to review the privacy information provided by a third-party service before submitting personal information directly to that service.

Changes to This Privacy Policy

We may revise this Privacy Policy when our services, technology, business practices, service providers or applicable legal requirements change.

The current version will be posted on this page with an updated revision date. Where appropriate, additional notice of material changes may be provided.