Payment & Security
This page explains how available payment methods, order totals, transaction authorization and checkout security are handled when you place an order through cavelmora.com.
Secure Checkout
cavelmora™ uses Shopify and applicable payment providers to process online orders. Your payment details are handled through the payment systems available during checkout.
Shopify Checkout
Checkout is processed through Shopify and applicable payment providers using technical and organizational security measures intended to protect transaction information.
Clear Order Total
Product prices, shipping charges, applicable taxes, discounts and the final order total are displayed before payment is submitted.
Available Payment Options
The payment methods currently available for your purchase are displayed during checkout and may vary depending on your order and location.
Payment Methods
Select one of the payment methods displayed during checkout and follow the applicable instructions to complete your purchase.
What payment methods are available?
The payment methods currently available for your purchase are displayed during checkout. Available options may vary depending on your location, currency, device, order details and the payment services enabled when your order is placed.
What currency are prices displayed in?
Prices on cavelmora.com are generally displayed in U.S. dollars (USD), unless another currency is clearly shown while browsing the store or during checkout.
When will I see my final order total?
Before payment is submitted, checkout displays the applicable product prices, shipping charges, taxes, discounts and final order total. Please review the information shown at checkout before completing your purchase.
Can my bank or payment provider charge additional fees?
Your bank, card issuer or payment provider may separately impose foreign-exchange, international transaction, currency-conversion or other financial-institution fees. These charges are determined and collected by the applicable financial institution or payment provider and are not controlled by cavelmora™.
Payment Authorization & Verification
Transactions may be subject to authorization, verification and fraud-prevention procedures before an order is accepted or fulfilled.
Will my payment need additional verification?
An order may be subject to transaction authorization, payment verification or fraud-prevention review before it is accepted or fulfilled. In some cases, the applicable payment provider may request additional verification.
Why was my payment declined?
A bank, card issuer or payment provider may decline a transaction or request additional verification. Please check the billing and payment information entered during checkout. If necessary, contact your bank or payment provider for additional information.
What does a pending payment or charge mean?
A pending amount may represent a temporary authorization rather than a completed charge. The timing and release of authorization holds are controlled by the applicable bank, financial institution or payment provider.
What should I do if I believe I was charged twice?
Contact cavelmora™ customer support with your order number and relevant transaction details so we can review the available order information. For your security, do not send complete card numbers, card security codes or online banking passwords.
Checkout Security
Protecting payment and transaction information is an important part of the checkout process.
Does cavelmora™ store complete card numbers?
cavelmora™ does not store complete credit or debit card numbers on its own store servers. Payment information is handled through Shopify and the applicable payment service providers involved in processing the transaction.
Is my payment information protected?
Checkout is processed through Shopify together with applicable payment providers using technical and organizational security measures intended to protect transaction information. No online system can guarantee absolute security, so customers should also take reasonable precautions when protecting their account and payment information.
Will cavelmora™ ask for my banking password?
No. cavelmora™ will not ask you to email your complete credit card number, debit card number, card security code or online banking password.
What should I do if I receive a suspicious payment request?
Do not provide payment credentials, complete card details, security codes or banking passwords in response to a suspicious request. Contact cavelmora™ directly at service@cavelmora.com and provide a description of the request.
Protect Your Payment Information
Never send complete credit or debit card numbers, card security codes or online banking passwords by email. If you have a payment-related question, contact cavelmora™ through the official customer support information listed on this page.
Prices, Discounts & Order Confirmation
Review your order information carefully before submitting payment.
How do I use a discount code?
Enter a valid promotional or discount code in the applicable field before checkout is completed. Confirm that the applicable discount appears in your order total before submitting payment.
Can promotions have restrictions?
Promotions may be subject to expiration dates, product eligibility, minimum purchase requirements, exclusions, usage limits, availability or other conditions stated with the applicable offer.
Will I receive an order confirmation?
After an order is successfully submitted, an order confirmation will normally be sent to the email address provided during checkout. Please review the confirmation information for accuracy.
What if I do not receive my order confirmation?
Check your spam or junk folder and confirm that the email address entered during checkout was correct. If you still need assistance, contact cavelmora™ customer support.
Need Help With a Payment?
Contact cavelmora™ customer support with your order number and a clear description of your question. For your security, never include complete credit card details, card security codes or online banking passwords in your message.
Email Customer SupportCompany Details
The following information identifies the business operating cavelmora™ and its official customer support channels.